The Art of Interviewing SMEs and Tech Comm Celebrities

This session is part of the Project Management, Leadership, and Career Development (PM) track of the Summit. The presenter of this session, Nicky Bleiel, has over 20 years of technical communication experience, is Past President of STC, and served as an STC Director-At-Large for five years. She is also a past president of the Pittsburgh Chapter of STC and has won multiple STC competition awards. In addition to these leadership positions, she has served as a judge for various STC competitions, and published and reviewed for STC Summit and STC’s journal, Technical Communication.

For today’s presentation, Ms. Bleiel presented on the key considerations for interviewing subject matter experts (SMEs) and well-known technical communicators. Before conducting your interview, make sure you are well-prepared with questions prepared and preliminary research completed. Be sure to review all product/subject-related information, diagrams and drawings, and related documentation. Do you have a good idea of the tools and technologies this SME uses in their work environment?

When starting the interview, be sure to cover the Five Ws:

• Who would use this feature?

• Why should they use this feature?

• When would users use this feature?

• When shouldn’t they use it?

• What are the prerequisites?

Continue reading "The Art of Interviewing SMEs and Tech Comm Celebrities"

Now I Get It: Three Strategies for Effectively Sharing Scientific Research

This session was part of the Content Design and Delivery (CD) track and features Dr. Jennifer Goode from Mercer University. Dr. Goode self-describes as a teacher, project manager, instructional designer and trainer, organizational expert, and holds the STC’s CPTC Foundation-level certification.

The impetus for her crafting this presentation is her experiences interacting with researchers at her university while assisting them with presenting their research information in the form of research posters. Often producers and consumers of scientific information have different perceptions of the information presented, though the expectation of understanding might have been the same. With the method crafted by Dr. Goode and her colleagues, audiences from all backgrounds find the scientific information accessible and easier to interpret. Continue reading "Now I Get It: Three Strategies for Effectively Sharing Scientific Research"

Meet the 2020 P&P SIG Leadership Team

I have stepped down as the SIG manager and program manager to join the STC Board as a director. It has been an honor to serve the P&P SIG membership and meet many of you in person at a Summit or virtually at one of our webinars. I am excited to begin a new chapter with STC, but sad to leave. I plan to continue participating in SIG activities and serving as the SIG’s Community Achievement Awards (CAA) manager.

As a result, there are some changes to the leadership team. You will see familiar names as well as two new volunteers: Nikita Kennard, P&P SIG Social Media manager, and Ben Durham, treasurer. A big thank you to the leadership team for adjusting their responsibilities and in some cases taking on new roles. I also would like to thank the leadership team members for their dedication to the SIG. It’s been a pleasure working with you! Continue reading "Meet the 2020 P&P SIG Leadership Team"

License to Edit: Techniques for Technical Editing Success

Policies and Procedures SIG members are invited to a multi-community webinar hosted by the Technical Editing SIG. Ann Marie Queeney will present “License to Edit: Techniques for Technical Editing Success” on July 7, from 2:00 to 3:00 PM (EDT).

How can the editing of the iconic James Bond series help technical editors sharpen their skills? Ann Marie will draw upon Ian Fleming and his editing team’s witty and insightful letters for an interactive discussion about technical editing issues, such as technical accuracy, jargon and clichés, and consistency. There will also be time for a few James Bond fun facts.

The webinar is free, but attendees must register to receive the link to the presentation.

Register here

Hope to see you there!

Thank you.

Ann Marie

The Policies and Procedures SIG Announces Distinguished SIG Service Award

STC and the Policies and Procedures SIG are pleased to announce that Louise Tincher has earned the Distinguished SIG Service Award (DSSA) for her service to our SIG.

A longtime member of the P&P SIG, Louise has served in a variety of roles and leadership positions over the last 8+ years. These roles include Webmaster, ListServe Manager, Membership Manager as well as preparing community reports and overseeing the development and distribution of information for new SIG members and volunteers. Louise has also been generous with her professional experience and expertise by developing and presenting a webinar on Microsoft Word, fostering topic related discussions on our discussion list, and presenting several well received P&P related sessions multiple times at STC Summits.

The award citation reads: “For your longstanding commitment, leadership, and generous sharing of your time and expertise to the Policies and Procedures SIG.”

Please join me in congratulating Louise on her well-deserved award and most importantly in thanking her for her service to our SIG and the greater STC communities. Louise is the very embodiment of the volunteer spirit! Thank you, Louise!

About the Distinguished SIG Service Award:

The DSSA is awarded by STC for a member who has significant and lasting contributions to the community over time. The awards are officially announced at the STC Summit and awarded on stage at the Honors event and ceremony.

- Dawnell Claessen

P&P SIG Awarded 2020 Bronze Community Achievement Award

The Policies and Procedures SIG has earned the Bronze Community Achievement Award (CAA) for our community’s accomplishments and activities in 2019.

Our award citation reads, “For your ongoing dedication in promoting and exalting the discipline of policies and procedures communication in our community and beyond.”

Per STC’s website, “The Community Achievement Award recognizes a SIG, professional or student chapter’s outstanding accomplishments in achieving the Society’s goals through a wide range of programs and activities.” The application is a comprehensive point-based application.

STC recognized the P&P SIG and other community award winners during STC’s virtual Leadership Program on May 27.

Thank you to the volunteers who helped make our award possible.

Thank you also to the P&P SIG members for supporting our SIG. The leadership team looks forward to seeing you at a future SIG event. Please check our website for volunteer opportunities. (www.stc-pp.org)

CAA Bronze - Policies & Procedures SIG

- Ann Marie Queeney