Intercom-November 2005; By Catherine Reynolds; Summary by Maria Christophel (2006) This article explains how the skills acquired in the corporate environment can be of benefit to a writer employed in a higher education institution. It describes the opportunities offered to the writer for making a contribution to the elaboration of policies that impact the educating community. It also explains how different strategies such us learning the environment can be used to promote relevant and clear communication to the different groups of a campus community.
Proceedings-2002; By Susan Mason, Rich Maggiani, Julia Margulies, and Ralph E. Robinson; Summary by Maria Christophel (2006) This article positions the Lone Writer as an important instrument in the various phases of the documentation and communication of policies and procedures. The four authors of the article provide insight in four topics: the tools for promoting and selling to a company the need for P&P documentation; recommendations for ways of extracting information from subject matter experts; techniques for establishing standards such as obtaining management/staff support and keeping in touch with user groups; and the effects of international standards in the development of P&P documentation.
The Policies and Procedures SIG is full of policy and procedures professionals with years of experience in many fields—so how can you get in touch with these people? If you’re not an STC member
- Read this blog
- Follow us on Twitter
- Join our LinkedIn group
- Join our mailing list
- Join our MySTC site
What a SIG is A SIG (special interest group) is a community in the Society for Technical Communication (STC), a professional association for technical communicators. SIGs focus on specific areas in technical communication, allowing members to find others who specialize in those areas and to share ideas. We’re a professional virtual community who comes together once a year at the STC Summit. What the Policies and Procedures SIG can do for you We give you communication with other policy and procedure professionals. We often share ideas on our mailing list—you can get answers to your questions, particularly if you’re a lone policy and procedure professional. You can learn more about how policies and procedures can help your organization operate efficiently and how they can protect your organization from legal disputes. You’ll hear from people who’ve been there and done that and can offer you advice based on their own experience. How do I join the Policies and Procedures SIG? First, you need to join STC. If you're already an STC member, you can add the SIG to your membership. However, if you’re not an STC member, you can still read and comment on our blog, and you can talk to us through various social media channels. So prepare yourself for learning and growing as a policy and procedure professional!